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Full Service Companies FULL SERVICE - MORE BANG FOR YOUR ENERGY BUCK Have you ever heard someone say, "All heating oil companies are the same anyway, so I buy from the cheapest company around?"  All heating companies are not the same. In fact, many COD and discount companies sell and deliver heating oil to your home - period. That's where your relationship ends. These companies do not provide you with the services you need and depend on, or the options you desire to keep your home comfortable. They're a far cry from the welcome advantage of full-service companies that offer you a wealth of products and services that set them apart from the COD or discount companies. Especially in these times of higher Oilheat prices, full service means more bang for your energy buck. Here are many of the value-added services FMANJ member dealers provide to help maximize your comfort while minimizing your costs. Please call your individual dealer to find out which services are available. COMPREHENSIVE SERVICE PLANS Also known as service or maintenance contracts, service plans help ensure that you're achieving maximum comfort system efficiency while shielding you from expensive, out-of-pocket costs. Providing valuable protection of your home comfort system and peace of mind for you and your family, service plans include prompt, around-the-clock emergency service, as well as "priority response" over those customers not enrolled in a plan. Service plans may also cover as many as over 100 system parts, as well as labor. The tune-up aspect of a service contract is in itself a significant money-saver - tests conducted by the Department of Energy have proven that a tune-up can lower a homeowner's annual heating bill by as much as 10 percent. [ back to top ] MONEY- AND FUEL-SAVING CONSERVATION ADVICE According to the Department of Energy, heating can account for more than 40 percent of your household energy costs. Your FMANJ member dealer will be pleased to offer advice on low- and no-cost ways to significantly reduce your energy consumption. Simple things like dusting off radiators, covering widow air conditioning units, replacing furnace filters, even shutting the door to rooms you seldom use can lower your energy bills. And when you switch to highly efficient ENERGY STAR® appliances, you can save up to 40% off your annual energy bills. [ back to top ] STATE-OF-THE-ART EQUIPMENT If your current heating system is even 15 to 20 years old, it may be time to think about upgrading your inefficient warm air furnace, hot water boiler and hot water heater. Also, if you've remodeled or added on to your home, your current equipment may not be working efficiently. Your FMANJ member dealer continually seeks out the very best heating and hot water making equipment to provide you with increased comfort and savings - as much as 40 percent off your energy bills. New heating equipment performs at efficiencies of up to 90 percent or more, is more compact, quieter and burns fuel more cleanly. Plus, it can pay for itself in 4-8 years. By the way, your FMANJ dealer has affordable financing programs to make your new furnace or hot water heater a reality. [ back to top ] CERTIFIED TECHNICIANS FMANJ technicians are trained and re-trained in the latest comfort equipment and installation techniques - and many are factory-trained to install certain brands. They not only "know their stuff," they also understand which products are right for your needs and budget. Our technicians participate in the Petroleum Marketers Association (PMAA) technician certification program, providing the ultimate training to ensure efficiency and expertise in diagnosis and repair. In addition to FMANJ membership, many belong to other industry associations, such as the Oil Heat Association of South Jersey and the National Association of Oil Heating Service Managers - many of our member companies comply with codes of ethics regarding courtesy, cleanliness and even pricing. In fact, the reputation of FMANJ technicians is so great, many utility customers call us during the winter when their utility company fails to respond! [ back to top ] INNOVATIVE ENERGY SAVING DEVICES In addition to providing conservation advice (see above) your FMANJ member dealer offers innovative energy-saving devices that can maximize fuel usage. For instance, a day/night thermostat can shave as much as $100 off your annual fuel bill. And a tankless water heating system can provide unlimited hot water, and only uses energy when hot water is being used - saving you up to 50% on your water heating bill! [ back to top ] CONVENIENT BUDGET PLANS Just because you use three-quarters of the Oilheat needed to warm your home during the winter months, that doesn't mean you have to shell out 75 percent of your heating oil costs during that short period. Most FMANJ member companies offer budget plans, which take yearly fuel oil costs and divide them into equal monthly payments. At the end of the budget season, your dealer will either credit your account for the following year or bill you for the remaining balance due. A budget plan is a great way to take control of your budget. No matter what happens weather-wise or otherwise, you'll have the peace of mind and convenience of knowing exactly what you'll pay every month. Without a budget plan, your payments can bunch up when it's least convenient, such as holiday time. [ back to top ] PRICE PROTECTION PLANS Who couldn't use a little price protection when it comes to home heating bills? Many FMANJ member dealers offer price protection plans - free "lock in" programs - to help you manage your Oilheat bills. Price protection plans include price caps and pre-buy plans. When you enroll in a price cap program, you'll have the security of never paying more than the capped price - the highest price you'll pay for your Oilheat. Plus, if prices go down, your delivered price will also fall. With a pre-buy plan, you purchase your Oilheat in advance of the heating season, at a lower pre-season price (there is a minimum purchase required.). [ back to top ] MONETARY REWARDS That's right - many FMANJ member dealers will actually give you money for being a good customer! For example, they might reward "early birds" with prompt payment discounts. Many dealers reward customers who refer new customers with credit toward future fuel or equipment purchases. If you renew your service contract every year, your dealer may reward you with "loyalty credits" or "comfort credits" toward the purchase of new heating and cooling equipment. [ back to top ] AUTOMATIC DELIVERY While many discount C.O.D. dealers simply deliver your fuel until you ultimately run out of it, FMANJ member dealers offer the convenience of automatic delivery. Think of automatic delivery as a time-saver ... which can ultimately save you money. By combining your past history with state-of-the-art software, the dealer determines exactly when you are in need of an Oilheat delivery. All you need to do is sit back and enjoy the warmth - no wondering whether your fuel gauge is "empty" ... no worrying about your family's comfort ... and no waiting for the truck to arrive. [ back to top ] AN ABUNDANT SUPPLY FMANJ members are able to access a ready supply of Oilheat when you need it. Through long-standing relationships with suppliers, they are able to gain access to product when it is most essential. Moreover, many of our member dealers have their own bulk oil storage facilities. This gives them buying power, because they can purchase bulk quantities of fuel at times when wholesale prices are lowest, and then pass the savings on to you. [ back to top ] EVEN MORE VALUABLE SERVICES Your local FMANJ member dealer offers other "little touches" to serve you better, such as:
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Should you have any questions or comments, feel free to
contact us by phone, fax, e-mail, or use our convenient feedback form.
contact us by phone, fax, e-mail, or use our convenient feedback form.